Job Description

Company Overview

Autism Center of Excellence (AutismCOE) is a trusted leader in delivering Applied Behavior Analysis (ABA) therapy. Our mission is to make a lasting difference in the lives of children with autism. Across North Carolina, we offer high-quality, evidence-based services in a welcoming, inclusive setting.

Position Overview

We are hiring an organized Front Desk Administrative Assistant to manage front desk operations and support daily clinic workflows at our RTP location. This role is essential in providing a welcoming environment for clients and families while handling scheduling, documentation, and communication tasks to ensure smooth and efficient operations.

Key Responsibilities

• Client & Visitor Experience:   Greet clients, families, and visitors with professionalism and warmth, creating a positive first impression of the clinic. Provide assistance and guidance as needed to ensure a smooth check-in and check-out process.
  
• Scheduling & Coordination:   Manage the clinic's calendar, schedule client appointments, coordinate staff schedules, and support the planning of meetings and training sessions.
  
• Documentation & Compliance:   Maintain accurate clinical files and records, assist with data entry, and support adherence to HIPAA and ABA compliance standards.
  
• Communication & Support:   Serve as the primary point of contact for phone calls, emails, and in-person inquiries. Relay messages efficiently and foster clear communication between staff, clients, and families.
  
• Project Assistance:   Assist with clinic-wide initiatives including spirit days, quarterly outings, and other morale-boosting events that enhance company culture.
  
• Office Management:   Oversee front desk supplies and Amazon orders, maintain tidy and organized workspaces, and contribute to overall administrative support for daily clinic operations.
  

Qualifications:

• Professional, friendly demeanor with strong interpersonal skills
  
• Excellent organizational and time management abilities
  
• Experience in administrative roles, ideally in healthcare or ABA settings
  
• Proficient in Microsoft Office and scheduling/data platforms
  
• Strong written and verbal communication skills
  
• Able to multitask and adapt in a fast-paced environment
  
• Familiarity with HIPAA and ABA compliance (preferred, not required)
  

Benefits & Perks

• Competitive compensation
  
• Comprehensive benefits (Medical, Dental, Vision, Life Insurance)
  
• Ample paid time off and company holidays
  
• Tuition savings through academic partnerships
  
• Clear opportunities for career advancement
  
• A passionate team united by purpose and mutual support
  

If you're ready to make a difference in the lives of families and want to grow your career in a supportive environment, we invite you to apply today!

AutismCOE is proud to be an Equal Opportunity Employer.

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