JOB DISCRIPTION :

Key Responsibilities:

Own the design, deployment, and maintenance of Workday HCM, Finance, Payroll, and Supply Chain modules

Act as a consultative partner to business and functional leaders

Lead governance, roadmapping, and resource planning

Drive feature releases and system adoption

Manage system maintenance and ensure customer requirements are met

Evaluate feasibility of system modifications and enhancements

Ensure data governance, security, and compliance

Maintain documentation of system functions and processes

Coordinate with Workday on service tickets and customer success activities

Promote continuous learning within the team

Qualifications:

Bachelor’s degree with 4+ years of related experience, or Master’s with 2+ years

Preferred fields: IT, engineering, business, or healthcare

Demonstrated ERP system support experience

2+ years of Workday production management experience (Workday Pro certification preferred)

Familiarity with Visio, SharePoint, Smartsheet, Basecamp, etc.

Strong leadership and project management skills

Excellent communication and customer service skills

Ability to prioritize and execute in a high-pressure, agile environment

Moderate to expert knowledge of IT, business processes, and healthcare trends

Experience in system design, workflow, client interaction, and problem-solving