Virtual Receptionist (U.S. and Mexico Only) Job at Smith.ai, Remote

aUUyb2hBRkUyOFdvTlZ6cFk0SVNRWExwOVE9PQ==
  • Smith.ai
  • Remote

Job Description

Join Our Team as a Virtual Receptionist – Where Every Call Counts!

**Who We Are:** We're more than just an answering service – we're the front line for clients across various industries, handling incoming calls, client intake, and essential call qualifications with warmth, professionalism, and precision. Our Virtual Receptionists are the heart of our operation, delivering exceptional service while working remotely.

**What You’ll Do:**

* Manage inbound calls with a welcoming tone and attentive ear.
* Efficiently screen and transfer calls, ensuring clients are connected to the right contact.
* Take clear, concise messages and accurately document client interactions.
* Qualify leads by asking targeted questions to gather essential information.
* Handle multiple clients with varying needs, adapting to different communication styles.

**Why You’ll Love It Here:**

* Work from the comfort of your home – no commute, no dress code!
* Gain valuable experience in customer service, client management, and communication.
* Be part of a dynamic team that values your contribution and fosters a supportive environment.

**Who We’re Looking For:**

* You’re a strong communicator who can stay calm under pressure.
* You’re quick on your feet and can handle back-to-back calls with professionalism.
* You’re tech-savvy and comfortable using call management software and CRM tools.
* You’re a problem solver who thrives in a fast-paced environment.

**Requirements:**

* 1+ year of customer service or call center experience (remote experience is a plus!)
* Reliable internet connection and a quiet, distraction-free workspace.
* Availability to work 25-40 hours per week, with shifts during business hours (8 AM - 11 PM ET).
* High-speed internet connection with a minimum of 50 Mbps download and 10 Mbps upload.
* Must be located in the United States or Mexico.

**Ready to Apply?** If you’re ready to make a real impact while working from home, we’d love to hear from you! Apply now and join a team that’s all about connection, communication, and care.

Job Tags

Full time, Remote work, Shift work,

Similar Jobs

Huntington Learning Center

Office Assistant (Part-Time) Job at Huntington Learning Center

 ...Fishers, IN. This is a part-time position requiring between 20-30 hours a week. Perfect for College students, retired individuals, and stay-at-home parents! Summer Schedule: Monday-Thursday: 1:00 pm -5:15 pm (must work at least 3 days during the week).... 

Lovelace Medical Center

MRI Tech Job at Lovelace Medical Center

OverviewJoin our team as an evening shift, full-time, MRI Technician in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support...

Monzingo | Legal

Estate Planning Attorney Job at Monzingo | Legal

 ...Marco Island, Florida, law firm seeks experienced Estate Planning Law Attorney with 4+ years in trusts & estates law. Florida Bar license in good standing required. The Estate Planning Attorney will have experience working directly with clients on estate preservation... 

JWU

Director of Prospect Management & Research Job at JWU

 ...SummaryThe Director of Prospect Management & Research is integral to the universitys prospect identification and pipeline management efforts. The Director oversees prospect management services and processes; manages, reviews and coordinates research efforts on existing... 

Arrowhead Oral & Maxillofacial Surgery

Oral Surgery Assistant Job at Arrowhead Oral & Maxillofacial Surgery

 ...Well estiblished, Reputable, Busy Oral Surgery Pracice is looking for an energetic,back office surgical asistant to be a vibrant part...  ...Some Saturdays (normally once a month) Oral Surgeon Dental Assistant Duties & Responsibilities: Providing great patient and family...