SALES REPRESENTATIVE FOR SOLAR INDUSTRY (Mid Tier) Job at Wing Assistant, Berkeley, CA

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  • Wing Assistant
  • Berkeley, CA

Job Description

JOB CODE: 15391

OPEN POSITION: Full time Solar Sales Representative (Intermediate level)

SCHEDULE: 9am - 6pm CST

BASIC SALARY: P55,000 to P60,000/month still negotiable

EXPERIENCE REQUIRED: Must have at least 3 years B2B & B2C sales experience in Solar Industry

TOOLS:

1) Hubspot

2) Slack

3) Open Phone

4) Notion

5) Shopify

GOAL: To hire a VA with specific solar sales experience and fluent communication skills to boost sales performance and customer engagement.

TASKS:

-Respond to inbound leads Phone Calls, Live Chat and Email Conversations

-Handle incoming phone calls and live chat

-Handle ongoing conversations with customers for sales

-Follow Ups with abandoned checkouts, quotes, system designs

-Follow ups to be done via phone during our business hours

-Personalize communication based on the items in their cart and any past interactions.

-Monitor CRM to know when it signals you to follow up and take action

-System Designs

-Contact customers when CRM pings you to do so

-Clarify if they need installer referrals, financing help, or changes to the design.

-Identify roadblocks (e.g., budgeting, install timeline, spouse approval).

-Coordinate with design team if adjustments are needed.

-Log all interactions and notes in the CRM / Pipeline Management and set reminders and follow-ups

-Keep all interactions logged and categorized in the CRM

-Update lead stages and mark follow-up reminders.

-Prioritize leads by value, urgency, or past engagement.

-Upsell complementary products (cables, combiner boxes, etc.) to existing customers or new ones who just placed an order

-Potentially upsell them to things they may need

-Daily check in update

Other requirements:

-Experience in handling inquiries, quoting (team mate for this), follow-ups, and abandoned checkouts

-Understands lead stages and customer journey basics

-Able to follow and improve SOPs

-Maintains accurate records and logs activity reliably in CRM

-Familiarity with our software stack

Job Tags

Full time,

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