Radiology Breast Health Navigator
Compensation: $19/hour – Weekly Pay
Work Location: 30 Columbia St, Poughkeepsie, NY 12603
Work Hours: Monday–Friday, 8:00 AM–5:00 PM; Saturday, 8:00 AM–3:00 PM
Interview Format: In-person
Dress Code: Business Casual
Position Overview
The Radiology Breast Health Navigator is responsible for coordinating all aspects of breast imaging follow-up care, ensuring patients are scheduled for appropriate radiologist-recommended studies. This role supports mammography and breast ultrasound callbacks, schedules breast biopsies, and manages inbound calls related to patient questions, concerns, and requested results. The Breast Health Navigator works closely with radiologists, clinical staff, clerical management, and a team of three additional navigators to deliver exceptional patient support.
Key Responsibilities
Coordinate and schedule all callback imaging, including mammography and breast ultrasound studies.
Schedule breast biopsies and ensure appropriate preparation and documentation.
Handle high-volume inbound and outbound calls related to imaging results, patient inquiries, and follow-up appointments.
Utilize the Breast Imaging Coordinator dashboard to contact patients daily and manage tracking lists.
Respond promptly to incoming emails on the Breast Health Navigator inbox.
Ensure all daily assigned tasks are completed by end of business day.
Collaborate closely with radiologists and clinical/clerical management teams to support workflow efficiency and patient experience.
Required Qualifications
3–5 years of experience in Radiology, preferably with Breast Imaging.
Strong working knowledge of breast imaging workflows and terminology.
Experience with the Epic scheduling system.
Proficiency in medical terminology and insurance verification.
Experience as a Patient Care Coordinator and/or in surgical scheduling.
Excellent communication skills and ability to manage high-volume phone interactions.
Strong organizational skills with attention to detail and follow-through.
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