Job Description

NVA Pet Resorts is looking for a Marketing Analyst to join the team!

Job Summary

Are you passionate about pets, servant leadership, and driving business growth? NVA Pet Resorts is looking for a motivated, results-oriented, and innovative Marketing Analyst to play a key role in driving initiatives that support the NVA Pet Resorts vision, including our marketing and operational goals. This role is an opportunity to create meaningful impact by providing data analysis and insights to guide decision-making, supporting initiative management, and building strong partnerships. This is a demanding and diverse hands-on role requiring a self-starting individual with excellent communication and analytical skills. This role is perfect for someone who thrives in a fast-paced environment, excels at navigating ambiguity, and has a strong sense of ownership.

About NVA 

National Veterinary Associates (NVA) is a leading global veterinary community of more than 1,300 independently managed veterinary hospitals providing specialty, emergency, and general practice medical care and pet resorts, united in the love of animals and the people who love them. With its mission to improve the comfort and well-being of pets by providing progressive and compassionate care, NVA is committed to innovating and serving the needs of pet owners in its local communities around the world. 

The Pet Resorts division of NVA has been offering exceptional services for both dogs and cats for over 20 years. Our trusted team of professionals delivers memorable experiences with personalized service, making our resorts a loving and fun home away from home for pets. With over 160 locations, including the leading brand PetSuites of America with over 90 locations nationwide, our services include boarding, daycare, training, and grooming, all featuring premium amenities such as large play yards, water features, and unique play structures. 

Key Responsibilities

This role is part of the Marketing team and contributes to the delivery of overall NVA Pet Resort division’s Revenue and EBITDA performance. As an Analyst, Marketing, you will be responsible for:

Marketing Reporting, Insights, and Planning

• Produce monthly reporting and insights on key marketing channels and activities, including monthly holistic marketing reports, campaign summaries, and promo/offer performance.
• Support monthly and ad hoc insights reports highlighting marketing’s contribution to new customer acquisition, retention, and revenue growth.
• Leverage multiple technologies and data sources to establish benchmarks and deliver comprehensive insights, utilizing tools such as Google (Analytics, Tag Manager, Ads, Looker Studio), Amplitude, Facebook, Sprout Social, Mailchimp, Birdeye, Callbox, Power BI and others.
• Contribute to marketing planning by providing insights that inform content calendars, campaign prioritization, advertising spend allocation, and testing strategies.
• Support the development and optimization of marketing offers, discounts, and promotions by analyzing historical performance, customer behavior, profitability, and competitor activity.

Consumer Insights

• Collaborate with operations, marketing, and analytics teams to develop annual and ad hoc consumer surveys. Analyze customer survey data, reviews, and social listening insights to help marketing refine messaging, creative direction, and positioning.
• Conduct robust qualitative and quantitative analyses to answer key strategic questions, uncover insights, and drive decision-making. Sources could include, but are not limited to: financial reporting, industry reports, competitive analysis, resort leader interviews, consumer surveys. Synthesize various data sources to tell a compelling narrative and influence decision making.

Corporate Strategy

• Monitor competitor, industry, and market trends to identify new opportunities, refine offerings, and keep the NVA Pet Resorts team informed through annual competitor strategy reports and monthly news digests.
• Support long-term strategic planning (3–5 years) by conducting scenario analyses and recommending actionable initiatives.
• Foster a culture of innovation, collaboration, and accountability while serving as a role model for NVA PR’s values, promoting results-driven work, inclusivity, and continuous learning.

Requirements:

This role requires a data-driven marketing professional with strong analytical skills, experience turning insights into strategy, and the ability to collaborate cross-functionally to drive informed marketing and business decisions:

• Analytical & Strategic Thinking : Strong problem-solving skills, financial acumen, ability to analyze complex data, and translate insights into actionable strategies.

• Communication & Influence: Ability to craft narratives from data, communicate effectively with internal and external stakeholders to build trust and buy-in, and develop materials for an executive audience. You have an ability to communicate findings to an audience while and understand what they need to know.

• Adaptability & Collaboration : Comfortable balancing long-term goals with immediate deliverables. Proven track record of managing multiple projects, working cross-functionally, and excelling in fast-paced environments.
• Personal Traits: Proactive, organized, detail-oriented, and able to work under pressure to meet quick deadlines. A curious self-starter with a bias toward action, problem-solving, and strong interpersonal skills.

Qualifications

• 2+ years of experience in marketing, data analytics, market research, business operations, corporate strategy, consulting, or a related field.
• Bachelor’s degree in Marketing, Analytics, Business, or a related discipline preferred.
• Strong analytical and Excel skills, with the ability to interpret data and generate actionable insights.
• Collaborative team player who thrives in a dynamic, evolving environment.
• Self-starter with a hands-on, “roll-up-your-sleeves” approach to work.
• Foundational understanding of key marketing channels (paid and organic search, social media, website, email, etc.) and how to evaluate their performance and opportunities.
• Preferred: Experience with SQL, Power BI, website analytics, and project management.

• Compensation: The salary range is $70,000 to $80,000 and is based on applicable experience.

• Deadline to Apply: November 30, 2025

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