Job Description

Description
The Camarillo Public Library is seeking a knowledgeable and customer-focused IT Associate to support our staff and patrons.
This position is responsible for providing technical support, maintaining IT equipment and systems, and assisting with staff training on new software and technology. The ideal candidate will demonstrate strong problem-solving skills, attention to detail, and the ability to communicate technical information clearly and effectively.
If you are passionate about technology and dedicated to providing excellent service, we encourage you to apply and join our team.
Employment Type: Non-Exempt (Hourly), Part-Time
Location: Camarillo
Hours Per Week: 20
Hourly Pay Rate: $20.00
Primary Responsibilities
An individual must be able to perform each essential duty and responsibility satisfactorily
Provide IT support for library staff
Identify, troubleshoot, and resolve hardware, software, and network-related problems encountered by end-users
Provide networking support
Interact with vendors as necessary to support and maintain the IT environment
Use established tracking systems to log requests, monitor progress, track problem resolution, identify patterns of failure, research bug fixes, and implement solutions
Effectively communicate with manager, staff, and end users regarding unresolved problems
Other duties as assigned
Requirements
High School diploma or equivalent, an associate degree in computer technology, or a certificate reflecting training in the field are preferred
Able to communicate with diverse populations, English/Spanish bilingual a plus
Possess good written and oral communication skills
Basic knowledge of computer networking, hardware, and software systems
Basic knowledge of Windows Administration, including GPO
General knowledge of computer troubleshooting
Ability to provide instruction in essential computer use, such as hardware and software
General knowledge of networking principles, Windows backup, and imaging procedures
Regular and reliable attendance is required
Physical Requirements
Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork
Occasionally lift, push/pull, hold/carry of items weighing up to twenty-five (25) pounds
Benefits
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Tuition Reimbursement
401(k) Plan
Employee Assistance Program
Employee Referral Bonus Program
Training & Development

Job Tags

Hourly pay, Holiday work, Part time,

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