Job Description

About the Role:
We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all clients.
Responsibilities:
Assist customers with booking hotel rooms and related services through phone, email, or online channels.
Provide customers with accurate and relevant information regarding hotel options, rates, and availability.
Address customer concerns or inquiries with professionalism and courtesy.
Ensure all bookings are processed accurately and in a timely manner.
Collaborate with hotel partners to resolve issues and improve booking efficiency.
Maintain a strong knowledge of hotel services and destinations to offer the best recommendations.
Achieve performance metrics related to customer satisfaction, booking accuracy, and response time.
Qualifications:
Previous experience in a customer service or reservations role is preferred.
Strong communication skills (both verbal and written).
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Basic knowledge of hotel booking platforms and reservation systems is a plus.
High attention to detail and commitment to providing an excellent customer experience.
Self-motivated and able to work independently with minimal supervision.
Availability to work flexible hours, including weekends and holidays as needed.
Benefits:
performance-based bonuses.
Health and wellness benefits (specific benefits may vary by location).
development opportunities to advance your career.
Work-from-home flexibility with a collaborative team environment.
How to Apply:
If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!

Job Tags

Holiday work, Work from home, Flexible hours,

Similar Jobs

Brooks & Davis Real Estate Firm

Licensed Transaction Coordinator Job at Brooks & Davis Real Estate Firm

Were looking for a driven transaction coordinator to manage contracts throughout the entire home selling and buying process. Youd be responsible for overseeing transactions... ...to make customers feel at ease. If you love working with people and thrive in a fast-paced work...

Steve & Kate's Camp

Summer Camp Substitute Counselor - Midland Job at Steve & Kate's Camp

...Location:3600 N Garfield St, Midland, TX 79705 -- Midland College Camp Dates :5/27/2025 (Tue) - 8/8/2025 (Fri) -- (additionally... ...team members who are motivated babysitters, teachers, coaches, students, athletes, artists, and anyone ready to play hard and be goofy....

Remarkable Hospice Companies

Clinical Liaison Job at Remarkable Hospice Companies

...difference in the lives of others while being part of a team that feels like family, wed love to welcome you. Job Summary: The Clinical Liaison an experienced Registered Nurse (RN) in a hospital setting. They will play a vital role in ensuring a smooth transition for...

Perry Weather

Director of Hardware Job at Perry Weather

...various industries, including school districts, cities, universities, golf courses, professional sports, and more. Our cutting-edge... ...smooth operation of activities/events. Were looking for a Director of Hardware to lead our field service operations, installation...

The Treehouse: A Forest Garden School

Afternoon Infant Teacher Job at The Treehouse: A Forest Garden School

...The Treehouse: a Forest Garden School. Milwaukie, OR. Waldorf Inspired, Outdoor Early Childhood Education. Who We Are: The Treehouse: a Forest Garden School is a Waldorf inspired program that holds a unique balance of being a certified Center through the Early...

Hotel Booking Agent (Remote) Job at Po-Enterprises, Cranston, RI

ZzBpb2lRQkQyc1N1TTF6dllZTVJRbi9xOWc9PQ==