Help Desk Analyst Job at MyCHN, Pearland, TX

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  • MyCHN
  • Pearland, TX

Job Description

Urgent Hiring: Talented Help Desk Analyst at MyCHN

Are you looking for a dynamic work environment where you can truly make a difference? Do you thrive in a place that values your contributions and offers you the chance to grow? If so, we want you on our team!

MyCHN is a highly skilled nonprofit organization dedicated to providing essential Medical, Dental, Behavioral Health, and Pharmacy services to our communities in South Houston and the Gulf Coast area. Join us as a Help Desk Analyst to bridge the gap between technology and patient care, ensuring a positive experience for all. With competitive benefits and a supportive work culture, this is an opportunity you won't want to miss!

Duties and Responsibilities:

  • Provide exceptional customer service by answering questions and troubleshooting technology issues for patients and staff.
  • Support basic computer, printer, cellular phone, tablet, and Bluetooth health device needs.
  • Document issues and manage tickets efficiently.
  • Assist with software updates and device maintenance.
  • Perform other duties as assigned within the scope of the role.

Required Skills/Abilities:

  • Strong customer service skills and effective communication abilities.
  • Detail-oriented with the ability to manage and document complex issues.
  • Knowledge of basic security maintenance and technology troubleshooting.
  • A cooperative mindset to foster a positive work environment.

Benefits:

  • 100% paid Health and Dental Insurance.
  • 401(k) with up to 4% company matching.
  • Generous Paid Time Off and Sick Time.
  • Continuing Education Stipend
  • Flexible schedules and high opportunities for growth.

Location: MyCHN Pearland Administration 1346 Broadway St, Pearland, TX 77581, USA

If you're ready to take the next step in your career and join a loving and enthusiastic team, apply now and help us shape healthy communities!

\Putting Our Heart into Your Care\
MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties.
MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.

Job Tags

Full time, Local area, Flexible hours,

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