Pantomath is seeking a motivated and detail-oriented graduate student to join our Customer Experience team as a Customer Success Co-op. This role is ideal for someone pursuing a Master's in Information Systems, MBA, or a related field with a strong interest in SaaS solutions and project management. The successful candidate will gain hands-on experience supporting client onboarding and post-sales implementation projects
Key Responsibilities
Support customer onboarding by preparing documentation, coordinating training schedules, and tracking implementation milestones.
Assist in managing project timelines, stakeholder communications, and deliverables using project management tools.
Collaborate cross-functionally with Engineering, Product, and Support teams to ensure timely delivery of customer implementations.
Monitor customer engagement metrics and assist with identifying areas for improvement.
Document implementation workflows, best practices, and lessons learned to support process improvement initiatives.
Qualifications
Education and Experience
Currently enrolled in a Master's program in Information Systems, Business Administration (MBA), or related field.
Previous internship or academic project experience with SaaS technologies is preferred.
Skills and Competencies
Strong project management skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and prioritize in a fast-paced environment.
A proactive and collaborative mindset with a customer-centric approach.
...completo, Medio tiempo Sueldo: $17.00 - $23.00 la hora Beneficios: Employee discount Flexible schedule Lugar de trabajo: Empleo presencial By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your...
...Machinist JOB-10044225 Anticipated Start Date June 30, 2025 Location Santa Ana, CA Type of Employment Contract to Hire Employer Info Our client is a world leader in gases, technologies and services used in many industries and for...
...Swedish Pediatric Specialty Care is looking to add a full-time, board-certified/board-eligible Pediatric Gastroenterologist to their thriving practice. This multispecialty clinic easily coordinates care with Pediatric surgery, Pulmonology, ENT, Nephrology, Orthopedics...
...ongoing awareness on the part of all claim file handlers toward recognition of "red flags" in claim cases, leading to the detection, investigation and mitigation of potentially fraudulent and/or inflated claims. Performs a variety of duties and responsibilities to bring...
We are looking for a Video Editor to join our team. The ideal candidate is a versatile video professional with skills in producing,... ...very first conversation. P10 brings together a team of diverse, remote-only seasoned professionals to deliver exceptional value for our...