Job Description

Content Strategist 15612

• Hourly pay: $35-$50/hr (Pay varies based on the candidate's experience and location)
• Worksite: Leading professional development and networking company (Sunnyvale, CA - Hybrid, Open to remote candidates in the United States)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
• 40 hours/week, 12 Month Assignment

A leading professional networking company seeks a Content Strategist. The successful candidate will plan, design, create, edit, and publish in-product guidance content for WalkMe. The company offers a great work environment!

Content Strategist Responsibilities:

• Test WalkMe content and user experience, collaborating and troubleshooting with engineering, and involving WalkMe support when required.
• Maintain WalkMe content throughout its lifecycle, archiving and/or updating content as required.
• Take a customer-first approach by considering audience needs and in-product user experiences, and consider technical requirements for the WalkMe to populate in the UI correctly and for the right users.
• Ensure in-product guidance content aligns with our voice and standards, following all internal policies and external regulatory requirements.
• Partner with Digital CS Program Manager on high-level program delivery, ongoing evolution & enhancements, and program strategy.

Content Strategist Qualifications:

• 3+ years of experience in content strategy and content writing for in-product help, product support, user education, instructional design, and/or technical writing.
• 1+ Non-technical project coordination skills.
• 1+ Demonstrated working knowledge and experience with WalkMe or equivalent program.
• Ability to communicate and collaborate across internal teams, cross-functional partners, and/or external vendors.
• Ability to adapt to the application of emerging technologies.
• Github.
• Storyboarding and/or visual content planning techniques.

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