Job Description

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Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain’s Detroit Business honoring her exceptional contributions to the health and well-being of our community.

Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect. Our Core
Values: CCH is guided by a set of values in fulfilling our mission.

• An environment that supports health and recovery.
• Person centered principles in the delivery of care.
• An environment characterized by cultural sensitivity, integrity, teamwork and trust.
• A commitment to service excellence and continuous quality improvement.
• Persons served take both an active part in their treatment and the organization.
• An atmosphere of welcoming and accessibility to people seeking our services that assures “no wrong door.”

You Get:

• 14 Paid Holidays Annually.
• 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary).
• Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability.
• Company-Paid Life Insurance.
• Retirement Savings 403(b).
• Tuition Reimbursement.
• Continuing Education Allowance

Central City Health is committed to enabling every member in our community to thrive by building a collaborative multidisciplinary healthcare team. The Community Health Worker (CHW) is responsible for increasing access to health care by helping members and their families navigate community services and adopt healthy behaviors. The CHW supports the medical/ behavioral health teams through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain, and improve the health of patients and their families. Duties will include providing social support and informal counseling, advocating for public health needs, and providing community outreach to potential patients. The CHW is expected to understand mental illness and addiction and be willing and ready to engage with clients who struggle with these issues at all levels. The CHW is responsible for collaborating with the organization’s multidisciplinary healthcare team to provide a thriving integrated system of care.

RESPONSIBILITIES:

• Ensures all actions, job performance, personal conduct and communications represent the organization in a highly professional manner.
• Conducts outreach and prevention education services, targeting individuals in need of housing, a medical home and/or with chronic disease.
• Performs comprehensive screening/assessment activities including health status, health risks and social needs factors; connects patients to relevant community resources with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing healthcare costs.
• Assists patients in gaining access to and navigating a primary health care medical home, behavior health services, dental, housing, and other community based social services.
• Works in collaboration and continuous partnership with chronically ill or “high risk” patients and their families, clinic/hospital/specialty providers and staff and community resources to promote timely access to appropriate care.

EDUCATION AND EXPERIENCE:

• High school diploma or GED required.
• Basic Life Support (BLS) certification required.
• Michigan Community Health Worker certification required.
• Current Michigan Chauffeur’s Driver’s license required; Candidates who do not have a chauffeur's license, may still apply but must acquire a chauffeur’s license within 30 days of employment. 
• Demonstrated ability to adhere to State of Michigan driving laws, evidenced by maintaining an insurable driving record in accordance with CCH commercial auto insurance carrier preferred.
• Experience working with members exhibiting severe and persistent mental illness highly preferred.
• Must be comfortable with community outreach; two (2) years of community-based experience preferred.

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. Central City Health is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At Central City Health the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, Central City Health prefers that employees are fully vaccinated against COVID-19; however, it is not required.”

Central City Health will be recognized in the community as a premier provider of accessible comprehensive behavioral and physical health care, substance abuse services, and housing opportunities that lead consumers toward self-sustainability. Our mission is to achieve wellness in the community by providing an array of primary and behavioral health care, housing and substance abuse services with dignity and respect.Vision

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