Job Description

The Creativity Café - South Point Shopping Center McDonough is looking for a full-time studio Studio Lead /Assistant Manager in Training to join our team.

Leadership and management experienced candidates are preferred who want to begin the interview process as soon as possible. We are looking forward to receiving your application.

We are located in the South Point Shopping Center, 99 Hwy 81W Suite 101 McDonough, GA near JC Penny and Dave & Busters behind the Hilton Garden Inn.

Our ideal candidate must be mature, attentive, punctual, engaged and experienced . The Creativity Cafe is McDonough best DIY Arts and crafts studio. We offer walk in pottery canvas and wood painting as well as clay handbuilding and pottery wheel throwing; and we host birthday parties, bridal/baby showers, camps, field trips, and a whole lot more.

We are looking for a friendly, outgoing, patient, super fun, talkative, mature and positive individual who works well with both kids and adults. Great customer service skills are a MUST and you must be a team player that is able to work days, nights & weekends on weekly basis, and holidays, as well as days, when kids are off from school for break, are a plus. We offer training and need someone open to learning; we will teach you how to work with paints, run efficient and fun birthday parties, glaze pottery and load kilns. Prior leadership management or sales experience, and excellent customer service is required. No experience with arts and crafts needed.

Compensation: Salary Range: $$29,150- 39,550 DOE or hourly ($12 - $19 plus tips)

• Supplemental Pay:

Sales and Performance Bonus pay,

PTO after 12 months,

Employee Discounts and paid training related to studio business offered

• Additional Benefits — Working with us is not just another job. We cultivate an outstanding work environment and assist with your personal and professional growth.

Operating Hours:

• Current Studios Walk - In Hours are typically 1pm - 7pm Monday - Friday; Saturday 10am - 8pm and Sunday 12n - 6pm
• By Appointments Hours are: 9am - 9pm M-T Fri - Sat 9am - 11pm
• Must be available for Shifts of Days, Nights, weekends and some holidays
• Must be flexible with hours minimum 40 hours a week
• Available for staff and executive team calls via phone when not physically in studio

Responsibilities

This position entails helping customers, set-up and clean-up, working as a team, and taking initiative. Here's a sample of the duties all employees performs:

• Greeting customers and teaching them about our wide variety of products. Employees are here to inspire, guide, clean up after our customers and provide a positive studio experience.
• Unpacking shipments and stocking shelves.
• Glazing, loading and unloading the kiln, wrapping finished orders, and calling customers for pickup.
• Opening and closing the studio.
• Checking out customers, working the cash register, running credit cards, and answering phones.
• Lead kids camps, birthday parties, and classes.
• Cleaning studio (mop, sweep, organize, resetting tables, dusting, and cleaning tables, chairs, counters, windows, and more.
• Coordinating staff work schedules.
• Daily social media planning and posts
• Event planning.
• Tracking all studio supplies and stock.
• Customer service (interacting with both kids and adults).
• Attending to customers while they are in the studio and helping them with any questions they may have.
• Answer phones, book parties, ring up sales, wrap up masterpieces, process pottery, unpack stock, and re-stock shelves, load kilns weekly
• Painting displays as needed per monthly promotions
• Leading and assisting birthday parties and other events (adult and child).
• Must be fast-paced and have lots of positive energy.
• Willingness to learn and follow direction.
• merchandising products monthly
• Able to multitask and be pro-active, can work with limited supervision.
• Prompt and dependable.
• Must be comfortable giving paint demonstrations (both small and large groups).
• Having a reliable mode of transportation is a must!
• Train employees and monitor operations to ensure customers’ expectations are exceeded
• Monitor and adjust Staff and schedules appropriately to control labor costs
• Resolve conflicts that may arise from customers or employees in a professional manner
• Ensure appropriate inventory and stock levels with weekly reports
• Exceed monthly sales goals

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill and/or ability expected and required:

• 3+ years experience in a leadership position.
• Customer service: 2+ years (Required)
• Retail, Restaurant or Sales Store Managers: 2-3 year (Preferred) and fast food restaurants okay
• Previous experience as a assistant manager, store or sales manager is preferred.
• Outside sales experience and community involvement are a plus
• Possess a continuous improvement mindset to ensure we always improve our employee engagement and overall work experience at all levels of the organization.
• Ability to deal tactfully and effectively with customers.
• Ability to communicate expectations to staffs
• Willingness to learn the business and provide training to studio assistants
• Ability to handle a diverse team in a sometimes-stressful environment.
• Proven experience as a store manager
• Strong organizational skills
• Excellent communication and interpersonal skills
• Strong time-management skills; ability to multi-task, prioritize, and organize
• Work with kids and/or adults
• Ability to create workshops and classes from studio resources
• Set and manage sales goals
• Increase sales monthly

*** Art experience and/or working with ceramics is desired but not necessary, will training.

Physical Demands

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
• This position requires the employee have the ability to have full range of upper body motion in order to occasionally lift stock.
• ability to lift 50lbs
• Requires the ability to perform repetitive tasks for prolonged periods of time.

Education:

• High school or equivalent work experience (Minimum)
• College Degree (Preferred) or equivalent transferable experience (preferred)

This is an immediate hire position; experienced candidates are preferred who can begin the interview process as soon as possible. We are looking forward to receiving your application.

Thank you.

 

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Job Tags

Hourly pay, Holiday work, Full time, Work experience placement, Immediate start, Flexible hours, Shift work, Night shift, Weekend work, Sunday, Saturday, Monday to Friday,

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