Responsibilities:
We are seeking an AMS Support Analyst. A connected vehicle service organization for a major Original Equipment Manufacturer (OEM) owning vehicles with connected capabilities across USA and Canada. The Connected IT systems comprise of several Back end, Front ends and middleware applications. The systems integrate with the connectivity units inside the vehicle, first parties like Mobile Network Operators (MNOs) and call centers, third parties like data stream consumers, the OEMS systems, and systems from the parent company. This enables features like the ability to remotely start the vehicle or the ability to know the last parked location of the vehicle or the ability to change their network carrier or to share lock their vehicle using an Alexa voice command and many more.
– Develop and maintain accurate technical and user documentation.
– Perform operational tasks like monitoring, analysis, reporting and prompt attention to issues.
– Monitor communications for any outages/incidents which affect the user community.
– Coordination with internal and external stakeholders for driving the issues towards the closure.
– Analyze incidents and come-up with improvement ideas to avoid incidents and reduce inflow.
– Perform system administration tasks e.g., certificate management, product version tracking and upgrade support, etc.
Qualifications:
– Need Computer Science degree.
– 5 years of experience required.
– Any programming background is a plus.
– AMS support experience.
– Strong analytical ability to quickly understand the issues, debug and arrive at solutions.
– Excellent communication skills (verbal and written both).
– Hands on, self-driven, solution oriented and customer focused.
– Ability to query the system logs and debug issues.
– Understand System integration concepts and especially API specifications.
– Ability to create flow diagrams to create an operational view of the functionality.
– Good exposure to automotive domain, preferably in the area of connected vehicle.
– Strong technical background demonstrating solid understanding of IT systems and ability to support them.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Auburn Hills MI Jobs, AMS Support Analyst, AMS, OEM, Alexa Voice Command, APIs, Connected Vehicle, Original Equipment Manufacturer, Mobile Network Operators, Automotive, Michigan Recruiters, Information Technology Jobs, IT Jobs, Michigan Recruiting
We help companies that are looking to hire AMS Support Analysts for jobs in Auburn Hills, Michigan and in other cities too. Please contact our IT recruiters and IT staffing companies today!Phone 630-428-0600 ext. 12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
Plant Manager Job Details Level Management Job Location Montfort WI - Montfort, WI Description Manage a two-shift facility, leading the day to day execution of all plant activities to ensure goals are achieved Meet production...
...Hiring: Cook Delta Sky Club, Ronald Reagan Washington National Airport (DCA) Pay Rate: $20.50/hour Schedule: Open availability... ...exceptional food and premium service meet a fast-paced, upscale lounge environment. Were seeking passionate and reliable cooks who thrive...
Position Summary Functions as the primary coordinator for scheduling surgical procedures and coordinating direct admissions. Provides ongoing communications with patients, families, surgeons and staff to ensure optimal performance of the surgical practice. Communicates...
...allowance Medical insurance Professional development opportunities Supportive team and welcoming work environment Visa sponsorship provided Opportunities for career progression in a growing nursery &##127751; Why Teach in Dubai?Dubai is a vibrant,...
Job SummaryWe are seeking a full-time experienced Personal Trainer at Anytime Fitness - South Sioux City, NE. In this position, you will be responsible for providing personalized consultations, assessments, and customized fitness programs to all members of Anytime Fitness...